Legal & Privacy Center
Effective date: October 1, 2026 • Official policies for ctrl.trading and lab.ctrl.trading
Control Trading Lab ("Control Trading", "we", "us", or "our") is dedicated to protecting your personal data and ensuring full compliance with the European Union General Data Protection Regulation (Regulation (EU) 2016/679 - "GDPR") and the ePrivacy Directive (Directive 2002/58/EC as amended).
1. Service Operator & Hosting Infrastructure Provider
Service Operator: Control Trading Lab (operating www.ctrl.trading and lab.ctrl.trading)
Data Protection Inquiries: privacy@ctrl.trading
General & Legal Contact: contact@ctrl.trading | legal@ctrl.trading
Hosting Infrastructure Provider (Hébergeur): OVHcloud (OVH SAS)
Corporate Address: 2 rue Kellermann, 59100 Roubaix, France
Registration: RCS Lille Métropole 424 761 419 00045
Telephone: +33 (0)9 72 10 10 07 / 1007
Website: www.ovhcloud.com (Datacenters located in France, EU)
2. Categories of Personal Data We Process
We process only data strictly necessary to operate, maintain, and secure the software platform:
- Account & Authentication Data: Username, email address, password hash (one-way cryptographically hashed using standard secure hashing algorithms; passwords are never stored in plaintext), and system digital user ID.
- Subscription & Payment Data: Processed exclusively by Paddle.com (Merchant of Record). We receive customer identifiers, subscription plan tier (Free, Basic, Pro), subscription status, and invoice timestamps. We never collect, receive, or store your credit card numbers or banking secrets.
- Referral Discount Attribution: Referral codes, referring user IDs, and referral points balance to calculate applicable discounts.
- Security & Audit Logs: IP address, browser user-agent, operating system, and login timestamps to enforce rate limiting, session authentication, and protection against unauthorized or abusive access.
- Trading Workspace & Strategy Data: User-created trading strategies, backtest simulation parameters, historical test outputs, and user-provided exchange API keys (which must strictly be restricted to READ and TRADE permissions only).
- First-Party Privacy-Preserving Web Analytics: Only if you grant explicit prior consent, we process daily rotating cryptographic hashes (
sha256(ip + daily_salt + ua)), visited paths, time on page, and referral sources. No raw IP addresses are stored in our analytics database.
3. Purposes and Legal Bases (GDPR Article 6)
| Purpose | Data Involved | GDPR Legal Basis |
|---|---|---|
| User account administration, authentication, and backtesting execution | Username, email, password hash, digital ID | Performance of a Contract (Art. 6(1)(b) GDPR) |
| Subscription billing and transaction handling via Paddle | Paddle customer ID, subscription ID, transaction records | Performance of a Contract (Art. 6(1)(b)) & Legal Obligation (Art. 6(1)(c)) |
| Platform cybersecurity, rate limiting, and brute-force prevention | IP address, session tokens, login logs | Legitimate Interests (Art. 6(1)(f) GDPR) |
| Waitlist notifications and launch updates | Email address, opt-in choice | Consent (Art. 6(1)(a) GDPR) — withdrawable anytime |
| First-party web traffic and audience analytics | Daily salted hash, page duration, referrer domain | Consent (Art. 6(1)(a) GDPR & ePrivacy Directive) |
4. Cookies and Storage Policy
In accordance with the ePrivacy Directive and GDPR, non-essential cookies and tracking scripts are blocked by default until you grant affirmative, informed consent.
| Cookie / Key | Category | Lifespan | Purpose |
|---|---|---|---|
CtrlSecureToken |
Strictly Necessary | Session (JWT) | Secure HTTP-only authentication token verifying active login session. |
ctrl_cookie_consent |
Strictly Necessary | 180 days | Stores your cookie consent preferences (necessary, functional, analytics). |
ctrl_ref |
Functional | 30 days | Preserves your 10% referral discount attribution across pages and subdomains. |
ctrl_sid / ctrl_vid |
Analytics | Session / 180 days | First-party audience measurement without cross-site tracking. Only set with your consent. |
You can update or withdraw your cookie consent at any time by clicking the Cookie Preferences link in our footer.
5. Third-Party Service Providers
We do not sell, rent, or trade your personal data. We share data solely with trusted infrastructure service providers:
- OVHcloud (OVH SAS): Dedicated server hosting and database storage located in France (European Union).
- Paddle.com (Paddle Payments Ltd / Paddle.com Inc): Authorized Merchant of Record for order processing, sales tax (VAT) compliance, and subscription billing.
- Transactional Email Delivery: Secure SMTP email delivery for account activation and password resets.
6. Data Retention Periods
- Account Data: Retained while your account remains active. Permanently deleted within 30 days upon confirmed account deletion.
- Billing Invoices: Retained for statutory periods required by applicable commercial and tax accounting laws.
- Security Logs: Purged on a rolling 90-day retention schedule.
- Analytics Records: Raw tracking pings are purged after 90 days; daily aggregated statistics contain no personal identifiers.
7. Your Statutory Rights Under the GDPR
Under Articles 15 to 22 of Regulation (EU) 2016/679, you have the right to:
- Access (Art. 15): Request a copy of your personal data held by us.
- Rectification (Art. 16): Request correction of inaccurate personal data.
- Erasure (Art. 17): Request deletion of your account and personal data.
- Restriction (Art. 18): Request temporary limitation of processing.
- Data Portability (Art. 20): Receive your personal strategy data in a structured, standard format.
- Object (Art. 21): Object to processing based on legitimate interests.
- Withdraw Consent (Art. 7(3)): Withdraw consent at any time without affecting past lawful processing.
To exercise any of these rights, email us at privacy@ctrl.trading. We respond within thirty (30) days without charge.
You also have the right to lodge a complaint with a supervisory data protection authority in the European Union (in France, this is the CNIL: www.cnil.fr).
Legal Notices (Mentions Légales):
Service Operator: Control Trading Lab (ctrl.trading) • Contact: contact@ctrl.trading | legal@ctrl.trading
Hosting Infrastructure Provider (Hébergeur): OVHcloud (OVH SAS), 2 rue Kellermann, 59100 Roubaix, France • RCS Lille Métropole 424 761 419 00045 • Phone: +33 (0)9 72 10 10 07
Data Protection & Privacy: privacy@ctrl.trading